1. Immediately Delivered Digital Products (Non-Refundable)
Due to the nature of their immediate delivery and the fact that they cannot be “returned,” all sales of the following digital products are final and non-refundable:
- Books and E-books
- Individual Worksheets and Workbooks
- Clinician Bundles and Resource Packages
We encourage you to review all product descriptions and previews carefully before purchase.
2. On-Demand/Live Classes (Conditional Refunds)
Enrollment in our comprehensive, self-paced, On-Demand Classes (e.g., the Misophonia Matters Class for Adults and Teens), and our live classes, are typically non-refundable.
However, we understand that life circumstances—such as significant family or health issues—can make it impossible to complete a class. We are committed to supporting our community and may consider exceptions under extenuating circumstances.
How to Request an Exception:
- Refunds for On-Demand and Live Classes are processed by request only.
- The decision to issue a refund is made on a case-by-case basis and remains at our sole discretion.
- Please reach out to us below with details regarding your specific situation and the reason you are unable to continue the class.
We value your commitment to your well-being and appreciate your understanding of this policy, which helps us continue to provide high-quality, accessible resources.