Home Refund Policy

Refund Policy

by Shaylynn Hayes-Raymond

1. Immediately Delivered Digital Products (Non-Refundable)

Due to the nature of their immediate delivery and the fact that they cannot be “returned,” all sales of the following digital products are final and non-refundable:

  • Books and E-books
  • Individual Worksheets and Workbooks
  • Clinician Bundles and Resource Packages

We encourage you to review all product descriptions and previews carefully before purchase.

 

2. On-Demand/Live Classes (Conditional Refunds)

Enrollment in our comprehensive, self-paced, On-Demand Classes (e.g., the Misophonia Matters Class for Adults and Teens), and our live classes, are typically non-refundable.

However, we understand that life circumstances—such as significant family or health issues—can make it impossible to complete a class. We are committed to supporting our community and may consider exceptions under extenuating circumstances.

How to Request an Exception:

  • Refunds for On-Demand and Live Classes are processed by request only.
  • The decision to issue a refund is made on a case-by-case basis and remains at our sole discretion.
  • Please reach out to us below with details regarding your specific situation and the reason you are unable to continue the class.

Refund Request

Name(Required)
Please check the box to confirm the following: "I realize that filling out this form does not guarantee a refund"

We value your commitment to your well-being and appreciate your understanding of this policy, which helps us continue to provide high-quality, accessible resources.

If you are looking for misophonia coping skills, you can go here to see coaching (worldwide) and here to see therapy (Canada) options with Shaylynn Hayes-Raymond. Shaylynn also offers both live and on-demand webinars for misophonia.

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